What state or states are you licensed in?
How long have you been in business?
How many full time staff do you have? How many part time staff or subcontractors?
How long has the staff been with the agency? How long has my caseworker been with the agency?
If it is a very small organization, what are the plans if one of the key personnel is unavailable for a period of time?
How many adoptions were made last year? How many matches were made to families that look like mine in terms of marital status, age, race, sexual orientation, and risk factors and race we are open to?
How many adoptive parent profiles are you trying to match right now?
What was the average wait for the last two years for families that look like mine in terms of marital status, age, race, sexual orientation, and risk factors and race we are open to?
How do you find expectant mothers that may be considering an adoption plan for their child?
What type of counseling is offered to expectant mothers and fathers?
Is all pre and post adoption counseling to expectant or birth parents free of charge to them?
How many of your expectant parents utilize counseling?
What type of post adoption counseling is available to first parents?
How long is post adoption counseling offered to first parents free of charge?
If we adopt from a state that has a longer revocation time for birth mothers, do you recommend fostering for the child. If so, do you provide the foster family?
Do you facilitate compliance with the Interstate Compact on the Placement of Children if we adopt a child from another state? How much experience do you have with this Interstate Compact?
How do you communicate with prospective adoptive parents?
What are your office hours?
Who would we contact when we have questions? Will one person be assigned to us? How many cases/clients does this person handle?
Do you have a policy to return phone calls or emails within a set period of time? How long should I expect to wait for a reply from an email or phone message?
Do you have restrictions on age, marital status, gender selection, religion, or family size for adoptive families?
Do you ask clients to sign an Internet Confidentiality Agreement?
What is your refund policy at different stages in the process?
What happens if a match falls through after we have paid fees or expenses?
Who is responsible for the expectant mother’s medical costs?
Who is responsible for the expectant mother’s living expenses? Is there a limit on these costs?
What is your policy on continuing infertility treatments while pursuing an adoption? (If applicable.)
Have you ever been disciplined or sanctioned by a government or legal entity?